Returns & Exchanges
We want you to be fully satisfied with your Nine Inch Nails official merchandise. If your order isn't quite right, we offer returns and exchanges on unworn and unwashed apparel within 30 days of the delivery date.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the merchandise is in its original condition.
Ship It Back
Print the provided prepaid shipping label, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing